Privacy policy

CONSORCIO PUNTA ARENA SA DE CV (COSTA CLUB PUNTA ARENA HOTEL) RESPONSIBLE FOR TRATMENT OF PERSONAL DATA

Consorcio Punta Arena, S.A. de C.V., located in Francisco Medina Ascencio No. 1737 North Hotel Zone, Puerto Vallarta, Jalisco 48333 is responsible for the treatment of personal data in accordance with this privacy policy.

PURPOSE OF PERSONAL DATA TREATMENT

Personal Data in possession of Consorcio Punta Arena, S.A. de C.V. will be used with the following purposes:

  • Provision of accommodations
  • Provision of restaurant services
  • Provision of catering services
  • Provision of tourism and commercial services
  • Inform about new services, products or events related to the above services, including sending advertisements and newsletters.
  • To comply with obligations related to previous services
  • Assess quality and service
  • Internal services analysis

SENSITIVE DATA

Consorcio Punta Arena, S.A. de C.V. will collect and treat certain sensitive data. Sensitive personal data will be data that is related to disabilities, medical or any other necessary requirements to provide a better service.
Consorcio Punta Arena, S.A. de C.V. will ensure sensitive personal data is treated with strict security and confidentiality.

TRANSFER

Consorcio Punta Arena, S.A. de C.V., may transfer personal data to third parties subcontracted or related to the provision of services, marketing purposes or market research purposes.

LIMITATION OF USE AND DISCLOSURE OF PERSONAL DATA

To limit the use of your personal data, please notify in writing to Av. Francisco Medina Ascencio No. 1737 Zona Hotelera Norte, Puerto Vallarta, Jalisco directed the Department of Personal Data explaining the desired limitation on the use of your data or send an email to

EXERCISE ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION AND OBJECTION)

To access the personal data that Consorcio Punta Arena, S.A. de C.V. has, as well as to rectify it if it is inaccurate or incomplete, or to cancel or oppose its treatment for certain purposes, please submit a written request addressed to our Department of Personal Data at or notification in writing to Francisco. Medina Ascencio No. 1737 Zona Hotelera Norte, Puerto Vallarta, Jalisco 48333 with the following data:

  • Name of holder
  • Address of the holder or email address to communicate the response to the request
  • Documents proving identity or authorization to represent you in the application.
  • Description of personal data on which you intend to exercise any ARCO right
  • Any other element allowing the location of the personal data and attention to the request

MEANS TO REVOKE CONSENT

At any time, you can withdraw your consent to Consorcio Punta Arena, S.A. de C.V. to treat your personal data by sending a written request addressed to our Department of Personal Data to or by sending a written notice to Francisco Medina Ascencio No. 1737 Zona Hotelera Norte, Puerto Vallarta, Jalisco 48333; where the data for which you revoke consent is clearly detailed.

PERSONAL DATA OF MINORS AND PERSONS IN STATE OF INTERDICTION OR INABILITY ESTABLISHED BY LAW

Some of the data we process includes personal data of minors, people who are in a state of interdiction or disability established by law. For the processing of this data we require the consent of parents or guardians.
The exercise of ARCO Rights, Access, Rectification, Cancellation and Objection can be carried out by the person exercising parental authority, guardianship or representation.
The treatment of personal data of minors has the main purpose, in addition to those identified as general purposes, of providing services for recreational activities at Consorcio Punta Arena S. A. de C.V.

SECURITY MEASURES

Consorcio Punta Arena S. A. de C.V. recognizes the value of your personal data so it has implemented security measures to prevent its use for purposes other than those authorized, as well as alteration, loss, theft or access by third parties. Among these measures, the use of specialized computer programs, staff training and adoption of internal data protection policies are included.
I consent to my personal data being processed by Consorcio Punta Arena, S.A. de C.V. under this privacy policy, which I have fully read and understood. Otherwise, I will report it by sending an email to privacidad@puntaarena.com or written notice to Francisco Medina Ascencio No. 1737 Zona Hotelera Norte, Puerto Vallarta, Jalisco 48333 addressed to the Department of Personal Data.

NOTIFICATION OF CHANGES TO PRIVACY POLICY

This Privacy Policy may be modified at any time to comply with legislative and jurisprudential updates, internal policies, new requirements for the provision of services of Consorcio Punta Arena, S.A. de C.V. or any other cause. In this case, the modifications will be available on our website www.puntaarena.com